1   以顾客为中心，满足客户的各方面要求；2   热情服务，留住回头客；3   质量要好，让顾客流连往返；

4   全员的服务意识；5   对大客户重点关照；6   绝不轻意说不

1to the customer as the center, satisfy the requirement of the customers various aspects; 2 enthusiastic service, retaining old customers; 

3 quality is better, to make the customer mosey.4 the service consciousness; 5 for big customer focus; 6 not say no